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We rent high-quality mobility scooters and strollers for your convenience.

Need Help? Troubleshooting Guide

If you encounter an issue with your rental, try these steps:

Scooter beeping but not moving? The scooter is likely in neutral. Follow these steps to fix it.

• Take the key off the scooter.

• Stand behind the scooter, locate the lever under the seat on your bottom right side.

• Pull the lever towards you. Insert the key back, wait 5 seconds, and accelerate.

• If still beeping, try a quick reset: take the key off, push the lever forward and back a few times, then leave it back towards you. Insert the key and try again.

Battery issue (Pride Victory 10, 3-wheel scooter)? Follow these steps to troubleshoot.

• Fold the back of the seat and lift the lever to remove the seat.

• Set the seat aside safely and open the battery cover.

• Unplug the two battery plugs for 30 seconds, then reconnect (ensure color matches).

• Start the scooter, wait 15 seconds, and then accelerate.

• Reinstall the battery cover and seat (ensure seat locks securely).

Watch this video on how to break down and reassemble the scooter with no tools required in under 60 seconds:

Still Having Trouble?

Shoot us a quick text @ 424-278-8474 - Quck response 24/7

Give us a call - 877-571-6001

Call or text - 714-787-6764